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Updated Cancellation Policy

At Cura, we strive to keep up with the current styles and trends in the hair world, as well as business practices to keep our salon company running smoothly.

We want the best for our guests as well as our staff. In the last couple of years, it has become standard procedure for many salon companies to have a credit card on file for all guest that comes into the salon.

This is something that can be beneficial for clients who have forgotten their wallets or simply to make payment easier at the end of their visit.

We will be adopting this policy into our salon company as well as making some changes to our cancellation policy.

Previously we have required 24 hours notice for cancellation, we will now be asking for at least 48 hours notice.

This will allow other guests to fill that spot and assure that our service providers do not have gaps in their schedules.

With the holiday season approaching, we are about to hit our busiest time of the year and would like to accommodate and service as many guests as possible.

Another change that we will be making is the fee charged for no-shows or appointments not cancelled within the required time.

Moving forward we will be charging 50% of the starting price of all appointments that are cancelled late or when a no-show occurs.

When appointments are booked we are setting aside time and reserve it for each specific person.

Our service providers are paid solely on commission so their time is valuable.

The 50% service fee will be applied to the service provider to compensate for the loss of their time.